Collaborating with other roles expectations

Expectations at associate level

• understand the different roles and responsibilities in your team
• work closely with the other designers and researchers on your team
• understand content design and research best practice
• show designs early and regularly
• aim to ‘Be agile’ rather than just ‘Do agile’, and understand the difference
• do not be afraid to ask for help and know who to ask
• know the types of work you should be doing in each phase of a project

Expectations at working level

• create opportunities to collaborate with all areas of your team (User centered design, delivery, software development, etc.)
• understand where the boundaries are between roles and make any crossover an opportunity
• break down barriers to help the team work more effectively together
• have confidence to bring a design mindset to the team
• help teams improve their agile working practices through honest retrospectives
• help the other roles in your team understand the value of design and what your role involves

Expectations at senior level

• collaborate at a strategic level with senior stakeholders to get the best possible outcomes for users and DWP
• encourage good working practices in teams
• help people to understand each other’s roles
• act as a mediator and be able to resolve conflict